How to troubleshoot your Trading bot

This tutorial shows you how to troubleshoot your Trading bot.

Prerequisites

Before you begin, check the following:

• You have a Cryptohopper account.
• You have an Explorer, Adventure, or Hero subscription.

How to troubleshoot your Trading bot

There are 2 ways to troubleshoot your Trading bot:

1. Go to your Cryptohopper account.
2. Select the Trading Bot.
3. Click Troubleshooter in the menu.
4. A pop up will be shown, check if you have any red crosses. If so, you can check in here what you can do to fix it.

Or:

1. Check if your bot has a subscription assigned to it.
2. Make sure your bot is enabled. You can check this on your Dashboard.
3. Check your API Keys and make sure your bot is correctly connected to your exchange.
4. Check your funds.
5. Check if there’re any errors in the Output. You can find the Output on your Dashboard.