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What we do for email support

An explanation of how Cryptohopper handles email support.

Email support​

Send your question or issue to [email protected].

To help us resolve your issue as quickly as possible, include as much detail as you can — for example:

  • Screenshots or screen recordings
  • The name of your bot
  • The currency name
  • A step-by-step description of what you did
  • The date and time the issue occurred
  • Any other relevant information

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