Skip to main content

How to connect to Poloniex with API Keys

To allow your bot to interact with Poloniex, you will need to create an API Key. This key acts as a connection between Cryptohopper and the exchange, enabling your bot to perform tasks such as placing automated orders and accessing your balance for its calculations. Essentially, the API Key serves as a way for your bot to communicate with the exchange and execute the actions necessary for automated trading.

You might encounter an error in Cryptohopper's onboarding process when connecting to Poloniex, even if your API Keys are correct. The most common reasons include having no funds in your exchange account, having no funds in your trading account (as some crypto exchanges differentiate between funding and trading accounts), or not being a verified exchange user (KYC). In this case, please click on 'Continue without testing'. You can always check your API Keys later in your Base config.

Step one.

poloniex step one

If you haven’t already, go to Poloniex website and create an account.

Step two.

Verify your account and navigate to your Profile and then API Keys.

Step three.

poloniex step three

Enable API access and enter your verification code.

Step four.

poloniex step four

To create a new API, click on the "Create API" button and select "Trading" and "Unrestricted" as the access level. You will then need to enter your verification code again to complete the process.

Step five.

poloniex step four

Navigate to the Base config in Cryptohopper and select "Exchange" and then "Poloniex."

Step six.

poloniex step five

To link your Poloniex account with Cryptohopper, copy the API keys shown on Poloniex and paste them into the appropriate fields in Cryptohopper. Don't forget to save the changes. It may take a moment for the bot to link everything together, but once it's done, your balance should become visible on Cryptohopper.

Unable to see your exchange balance?

If you are unable to see your exchange balance, there may be a few issues preventing your bot from synchronizing with your exchange. One common cause is "auto-fill" being enabled in your browser. To fix this, you can try disabling autofill, using incognito mode, using a different browser, or disabling your password manager. For more information, you can watch our Cryptohopper Academy video on this subject or check our troubleshooting article.

Poloniex minimum trade amounts

Click here to check the minimum trade amounts on Poloniex.

Poloniex status

Do you experience issues with trading on Poloniex Click here to check Poloniex's exchange status.

Was this article helpful?

Need help?

Cannot find the answer to your question?Check F.A.Q.Contact support

Start trading with Cryptohopper for free!

Free to use – no credit card required

Let's get started
New apps coming soon!