At Cryptohopper, we have a forum on which you can post all your questions.
Your question will be visible to all Cryptohopper users. Therefore, make sure that you do not post any personal data, such as API Keys. You can also browse through the questions of other users by clicking on one of the categories shown or check the Trending questions.
Help others out, check the trending questions, or get your username on the leaderboard by answering the most questions! The Cryptohopper community never sleeps.
Asking a question is very easy, just type your question and click on "Ask Question". Once you have clicked on Ask Question, a new screen will appear with more options. Do not forget to categorize your question as this will improve the search functionality of the Question Base, making it easier for other users to search for similar questions and answers. Do not add more than 2 categories. Besides categorizing, you can also add tags to specify the topic further.
But there is more to discover in the Question Base! When you click "Discover", you will see a list of trending questions, latest questions, most answered questions, popular questions, unanswered questions looking for help, featured questions, and a leader board.
Next to "Discover", you can also click "Manage". Here, you can easily go through your previously received notifications, questions, answers, and email alerts. These features will keep you up to date on your activity in the Question Base.
The example below shows when a question has been marked "Answered" by the user who originally posted it. On the right side, additional information is given on how many users have replied to the question and how many people looked at it.
If you would like to explain something to other users, click on the question itself, as is shown in the screenshot above. You can write a short and concise answer, but it is also possible to include screenshots and other images, videos, and columns to elaborate on the question.
As you can see, other users gave additional information to the user question, "Why are my positions being removed due to the price being zero?"
Help each other out and support the growth of the Cryptohopper Community!