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What is our chat support

An explanation of Cryptohopper's chat support and how to use it.

What is chat support?​

Cryptohopper offers live chat support Monday through Friday, 08:00 AM – 12:00 PM Amsterdam time. Our team can help with issues and questions, but cannot provide financial advice due to regulations set by the Dutch Authority for Financial Markets.

How to contact support​

Live chat Use the chat button found in the lower-right corner of the Cryptohopper website. The chat widget also provides access to the Frequently Asked Questions (FAQs).

Email You can also reach us at [email protected].

Discord Join the community and chat with support staff and other users on the Cryptohopper Official Discord channel. You will need a Discord account that is at least 2 days old to access the channel.

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