Before you begin, please check the following:
- You have a Cryptohopper account.
- You have purchased an Explorer, Adventure, or Hero subscription, or another item from the Marketplace.
- You paid for the subscription using Apple Pay or Google Pay.
How to Get a Refund
Given that you paid for the subscription using Apple Pay or Google Pay, you can contact Apple or Google to initiate a refund.
For more details on requesting a refund through Apple Pay, refer to this article on Apple's website. Similarly, if you wish to learn about the refund process with Google Pay, consult this article on Google's website.
Tip: Opting for payment through Apple Pay or Google Pay adds an extra 30% to your expenses compared to Cryptohopper's official pricing. For a cost-effective automated trading experience, we strongly advise subscribing directly on our website.