To optimize your trading experience on Cryptohopper, we have added many features that you can enable or disable to your liking. The first things you can fill in are your details. These details are needed for multiple reasons.
It is impossible to buy a subscription without having filled in the necessary text fields shown with an asterisk *. Additionally, you can apply to become a Marketplace seller when you share your details. Another reason is to make sure Cryptohopper fully complies with European taxation laws.
On the right side of the "Edit profile" page, you can choose between having a personal or business account. If you do own a business, we recommended selecting "Business" because you can file for a Tax Return in many countries. This is probably the easiest way to improve your trading results!
It is essential to select your time zone as all hopper information will be shown in the configured time zone. The timezone setting applies to chart data, trade history, Hopper output, order dates, and more! Make it yourself convenient.
So far, the only language settings you can choose for the website of Cryptohopper are English and Dutch. Our iOS and Android app are already available in 12 languages; English, Spanish, Dutch, Frisian, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, and Russian.
The next option is the Chart Source. The standard chart source is TradingView. Charts are visible in many places, such as the Chart page, Advanced View for the automated trading bot, and the Market Making bot.
The user chat option allows you to communicate with all Cryptohopper users! Click on the text balloons in the upper right corner of your screen to open the chat. If you click on it once, it will only show a chat on your screen's right side. When you double click on it, the internal chat will be shown across your whole screen. The chat option can be enabled or disabled.
The internal chat of Cryptohopper allows you to discuss your Hopper settings, trading results, market developments, get in touch with the Signalers you're subscribed to, or chat in your language! Cryptohopper will check the internal chat, so if you have questions for support, you can post your questions here too!
You can change your status after clicking on your avatar/profile picture shown in the upper left corner in the screenshot. If you have never used the internal chat before, you will have a name showing Satoshi plus a number. Being a number is not something people like in general. Therefore, there is an option to change the name displayed to other users. Click on the profile picture button in the upper left corner and then on "My Account" to change your name.
Under "Account", you can change your profile picture, name shown in the chat, or update your status. Additionally, you can write something about yourself in the bio. When selling products in the Marketplace, it will improve your trustworthiness.
Click on "Preferences" to manage your internal chat settings.
****Localization Global**** The internal chat of Cryptohopper supports many local languages, choose yours to make your chat experience as pleasant as possible.
Localization Global You can use Global for discussions you rather not follow. This will ensure that you won't be bothered by users that you don't feel like talking to.
User presence Choose whether you would like others to see when you are online. If you don't want others to know whether you are online, click on "False". The "Idle time limit" can be used to automatically show other users that you are not able to chat after X seconds.
Desktop Notifications When enabled, you will get notifications in your browser when others have responded to your questions/chat specifically or when Cryptohopper has sent a message that could be interesting. Think about blog posts, announcements, and other important news.
Show Desktop Notifications For There are three options. You can receive notifications for every message in the chat, when you are mentioned, or never.
Push Mobile Notifications For There are three options for this feature as well. You can receive notifications for every message in the chat, when you are mentioned, or never.
Offline Email Notifications It is possible to receive emails about Cryptohopper even when you're not online. Use this feature when you want to know as soon as possible when someone has replied to your message. Time is money! When you help out others, be sure to tag them so that they will respond fast to your reply.
Unread Tray Icon Alert When enabled, you will see in the upper right corner of your screen on top of the earlier mentioned text balloons when you have unread messages.
Time Format Do you prefer using the 12 hours or 24-hour clock? You can quickly choose your preferred option.
Use Emojis Not everyone likes to see emojis, click on "True" if you would like to see them and on "False" if you don't.
**Convert ASCII to Emoji ** A combination of special characters or letters could result in emojis as well. Click on "False" if you prefer to see letters and numbers and on "True" when you prefer seeing emojis.
Auto Load Images Don't want to use mobile data for images? You can click on "False" to make sure images won't be loaded automatically and on "True" to see them immediately when they get posted.
Save Mobile Bandwidth Images and other files will be compressed before you open them. Click on "False" if you don't want to save mobile bandwidth and "True" if you do.
Collapse Embedded Media by Default This feature will minimize the video's and images shared by other users to keep a better overview in the chat, meaning that you will only have the option to either click on the media file or download it, it can't be previewed. Click on "False" If you don't want to collapse images and videos and on "True" if you want to see collapsed media.
Hide Usernames Did you use your real name as a username, or don't you feel comfortable showing it to other users? Click on "False" if you want to show your username to other users, click on "True" if you don't want to.
Hide Roles Do we have roles already? > Would be cool to link it to the Loyalty of the user + bot types they use
Hide Avatars When "False", it will show the avatar/profile picture of the user. If "True", you will only see the username in the internal chat.
Hide Avatars in Sidebar The sidebar is another word for the chat section of your Dashboard. The sidebar will become visible by clicking once on the text balloons on your Dashboard. When you have selected "False", you will see the avatar/profile picture of other users, when you have chosen "True", there is no avatar/profile picture shown and more room to read chats.
View mode There are three different view modes that you can choose from; Normal, Cozy, and Compact. All of them have different combinations in how the chat is organized and have different sizes for all other information shown in the chat. Normal is selected by default, try out others to find out which view mode you prefer.
Enter key Behaviour You can determine which buttons you have to click on before you send a message in the chat. There are three options:
- Normal Mode: Send a message by clicking on "Enter"
- Alternative Mode: Send a message with "Enter" + "Ctrl", "Alt", "Shift", "CMD"
- Desktop Mode: Only sends a message with "Enter" on desktop
Sidebar Group Discussions Allow group discussions in the sidebar. Click on "False" if you don't want to see group discussions in the sidebar and on "True" when you want to.
Highlight Use this feature if you are interested in receiving notifications about specific features of Cryptohopper or want to be updated about currencies when other users write about it. You can fill in as many words as you want to be separated by a comma, for example: ETH, Stop-Loss, BTC, LINK
New Room Notification Determine which sound you would like to hear when you have received a notification in a channel. It is also possible to disable the sound on notifications.
New Message Notification Determine which sound you would like to hear when someone sends a message to you specifically in a channel.
Mute Focused Conversations Focused Conversations are similar to a private message. When you select "False", you will hear a sound when you have received a personal message. When you choose "True", your private conversations will be muted.
In the "Directory" you can search for specific channels you're interested in, such as particular language channels, or channels from Marketplace sellers. If you click on "Users" just below "Directory", you can search for your friends or other users. Start trading groups if you don't like to talk about your settings or trading styles in channels already available.
Click on the button with the square and pencil of the screenshot to begin your channel! Hang out with friends or other Cryptohopper users and discuss all crypto-related topics.
Determine with the email notifications settings about what topics you will receive emails. We do recommend you to enable "Notify on subscription expiration" to make sure you will always have a running Hopper. Do you want to stay up to date about the developments of Cryptohopper's new features or partnerships, market news, or special discounts for Hopper subscriptions or trading fees on exchanges? Subscribe to our newsletter!
The Hoppie Assistance will guide you through the Dashboard of all the automated trading bots Cryptohopper offers; Automated Trading Bot, Market Making Bot, or Exchange & Market Arbitrage Bot. It's highly recommended to new users to enable this feature. Did you already check out the Advanced View for the regular Automated Trading Bot?
Are you interested in BETA testing new features of Cryptohopper? Enable BETA features to test new features and new exchange integrations. Keep in mind that it is called BETA for a reason. These features are not fully optimized yet and could result in losing funds. Paper trading is an excellent workaround to test new features without losing real funds.
We highly appreciate your feedback or bug reports! Help us by sending a small explanation of the issue you have spotted and sending screenshots with all the necessary information. Screenshots that show as much as possible of the platform help us the most as our developers can quickly localize the issue. Let's optimize Cryptohopper together.
Besides using a username and password, Cryptohopper also offers the option to secure your account with 2 Factor Authentication (2FA). We highly recommend using either Google Authenticator or YubiKey to have an extra layer of security on your account.
Click on "Disable Two Factor Authentication", as shown on the screenshot above. You will see two other options; Google Authentication and YubiKey. When you click on one of the two, you will see a guide on how to set up the 2FA. Make sure to write down the security codes somewhere that will be created next to the 2FA setup.
If you lose your device, you will always be able to get your authentication method working again without a hassle. If you haven't written down the backup codes, then you will have to send an email to all exchanges and Cryptohopper with the question to remove the 2FA from your account. So do write the codes down. Cryptohopper can be contacted through the chat or by mail: firstname.lastname@example.org