Cryptohopper+ is our free loyalty program which you automatically join when you signup. The more Experience Points (XP) you gain, the more opportunities you have to change your status and access even more benefits.
But how do you earn XP? You earn XP with your subscriptions. The higher your subscription, the more XP per spend $ you receive.
- Users receive 1 XP per spend $ on Explorer subscriptions.
- Users receive 1.5 XP per spend $ on Adventurer subscriptions.
- Users receive 2 XP per spend $ on Hero subscriptions.
You've received your new level, but now what? Access your Cryptohopper+ profile by clicking the progress bar in the top right of your dashboard, or by going to subscriptions -> Cryptohopper+.
Use your Cryptohopper+ profile to:
- See the latest discounts offered by our partners!
- Check the status on your rebates of subscriptions (It takes three weeks until you receive them).
- Create chat channels when you're an Expert or Master user.
- Call the Platinum Service Line and get your access code.
- Enjoy other benefits, like extra paper trading accounts (so you don't have to erase your paper trading exchange if you want to start over) or request new features!
When you've reached your new level, you will be able to enjoy if for a month. After a month a small portion of XP will be subtracted. Make sure that you have enough XP to keep your level!
For example, you've reached 100XP thanks to your purchases. That means that you're a Pro user now! 20XP will be subtracted for the Pro level, and you will be able to enjoy the benefits of being pro for a month. After one month, another 20XP will be subtracted, no problem if you have an Explorer subscription or higher since you keep earning XP when you have active subscriptions.
Partner Discounts. We'll show exclusive discounts from our partners in your Cryptohopper+ dashboard. Think of lower transaction fees on partnered exchanges, for example.
Level Shown in Profile. Show off your level to your friends and/or followers.
Earn Credits. Get discounts in the form of rebates on your subscriptions. You will get a percentage of what you spend on subscriptions back as credits. You can spend these credits in our marketplace or on your next subscription.
Create Chat Channel. Create your own channel in our internal chat! Make other traders jealous and make and manage your own community on Cryptohopper. You will keep your chat channel even if your degrade in level.
Premium Newsletter. Receive a premium newsletter written by analysts of Cryptohopper to be up-to-date of the current market.
Become a Marketplace Seller. Sell your strategies and signals on our marketplace. You can keep selling your items even if you degrade back to the Expert level.
Platinum Service. Exclusively for our Master members. Call our Platinum Service Line to speak directly to one of our agents, your tickets will be handled first and we'll run the extra mile for you. Reach the Platinum Service Line by calling the phone number that's showing in your Cryptohopper+ profile. Use the key that's shown to verify your level when you call. Business hours Platinum Service Line (Amsterdam time):
02:00 - 06:00 07:00 - 14:00 15:00 - 20:00 21:00 - 00:00
And More Benefits. Request and vote for new features, or create new paper trading accounts. (you can switch paper trading accounts in your simulator so you don't have to reset your balance when you want to try something new)